Provider Services
Alliance Health SupplementClaim Filing
Provider Verifying Coverage
Covenant Administrators Phone Number: (800) 239-3503
US Mail Claims Submissions
Covenant Administrators, Inc.
6555 Sugarloaf Pkwy Ste 307-124
Duluth, GA 30097
or FAX to: (678) 258-8299
Provider Must Include
- Itemized Bill or HCFA Form
- Copy of Primary Carrier EOB
EDI Claims Submission
Clearing House: ChangeHealthcare
Payor ID: 58102
Provider Portal
Click the button below to verify coverage or register to the provider portal:
Benefits to Providers
For services eligible under the patients’ primary health insurance, Alliance Medical Supplement pays the patients’ out-of-pocket expenses such as copays, deductibles, and coinsurance. Claims are paid directly to the healthcare provider via our third party administrator APL. Alliance Health Supplement provides many benefits to healthcare providers such as, but not limited to
- Timely direct deposit payments.
- Reduction in Accounts Receivable.
- Reduction in the volume patient services that are delayed or avoided.
- Reduction in bad debt.
- Increase in patient utilization.
- Improvement in patient’s physical and financial wellbeing.
Frequently Asked Questions
How do I file a claim?
First, a claim for services performed must be filed with patient’s primary insurance provider. Once the healthcare provider receives the Primary Carrier EOB, they may then submit the claim via electronically filing, by fax, or by mail. For claim adjudication, filings must include a copy of the Itemized Bill or HCFA and the Primary Carrier EOB.
What is Alliance Health Supplement's fee schedule and how do we join the network?
Alliance Health Supplement does not have a set network and does not require a contract between the healthcare provider and Alliance Health Supplement.
What is the Fee Schedule?
There is no fee schedule. We pay the patient’s portion of the claim (i.e., copays, deductible, and coinsurance) directly to the providers on a dollar-for-dollar basis. The amount that the patient owes is determined by the underlying primary insurance carrier’s contract and can be found on the primary carrier’s EOB.
Why should I want to file this claim?
Most importantly, it will keep your patients happy, healthy, and insure that they continue to return to your practice for care. From a claims perspective, it will reduce the amount of uncollected Accounts Receivable by shifting the claims to a highly rated insurance company verses an individual.
What does the future hold for healthcare providers?
With the affects of Healthcare Reform beginning to trickle down, one thing is for certain, your patient’s out-of-pocket expenses are increasing. This is going to further increase the amount of Accounts Receivable in the form of deductibles, copays, and coinsurance. Alliance Health Supplement will help you reduce this uncertainty.
